Privacy Policy

Effective Date: 06-06-2025

At Nirmaan Retoy, we are committed to protecting your privacy and ensuring the safety of your personal information. Whether you’re purchasing toys, donating your pre-loved ones, or simply exploring our platform, your trust means everything to us.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Information: Name, email address, phone number, shipping address, and billing details when you make a purchase, schedule a donation, or sign up for updates.

• Device & Usage Data: IP address, browser type, operating system, pages visited, time spent, and referring links — to improve your browsing experience.

• Voluntary Inputs: When you fill out donation forms, submit feedback, or participate in surveys or promotions.

  
  

2. How We Use Your Information

We use your information to:

• Fulfill orders and process donations.

• Schedule toy pickups or delivery.

• Communicate updates on your order, donation status, or platform features.

• Improve our website and services based on usage trends.

• Ensure safety, prevent fraud, and comply with legal obligations.
  

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your information with:

• Trusted service providers who help us with logistics, payment processing, and website hosting — all under confidentiality agreements.

• Government authorities or regulators where required by law or to protect legal rights.

  
  

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze site performance, and show you relevant content. You can control cookie preferences in your browser settings.

5. Your Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.

• Opt out of marketing emails at any time using the unsubscribe link provided.

• Request data portability or lodge a privacy complaint with your local data protection authority.

  
  

6. Data Security

We implement strong security measures — including encryption, secure servers, and limited access — to protect your data from unauthorized use, alteration, or loss.

7. Children's Privacy

We care deeply about children’s safety online. While our toys are for children, our website is intended for use by adults. We do not knowingly collect personal information from minors without parental consent.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted here with a revised "Effective Date." Continued use of the website means you accept the updated terms.

9. Contact Us

If you have any questions about this policy or your data, reach out to us at:

📧 Email: [insert contact email]
📍 Address: [insert physical address if applicable]